Hello

My name is Kamarin

UX Researcher & Designer @ UK Government

I am passionate about building experiences for and with users. I have been solving problems for users and refining experiences for over 3 years.

m-Commerce Live Stream Retailing

Learn more about an m-Commerce project that explored how to overcome users' barriers with physical shopping experiences.

Cross-government cloud software

On this ongoing project I am the lead user experience researcher and designer, developing in-house design guidelines and service design standards, as well as engaging with third-party development and legal teams. Due to the nature of this project, I am unable to share any details due to confidentiality.

Bubble Tea Loyalty Application

This is an application designed to strengthen consumer benefits through a loyalty programme for BOBA BROTHERS. My vision is to create an interactive and enjoyable experience that inspires users to enjoy ordering their favourite drinks, as well as benefiting from scanning QR codes on their receipts to collect redeemable points for future purchases.

Grosso Supermarket - Case Study

To be competitive and remain at cutting edge, a growing retail chain Grosso Supermarkets, intends to launch their business online. The aim of this new website is to offer their customers convenience, more control and speedy checkout services. To develop a customer friendly, reliable, efficient and meticulous designed website, Grosso Supermarket has hired the services of UX Researcher and Design consultant, Kamarin Merritt.

Understanding Consumer Behaviour

Researching what factors determine the way consumer satisfaction is increased through omni-channel retailing, a user research case study through Next PLC.